A company’s success is given by several factors, especially by how talented and skilled its employees are. Tracking your team members’ performance is important. There’s no doubt about that! Still, measuring and quantifying this aspect can be tricky, especially if you don’t really know what metrics to use. There are plenty of options to consider, but the following performance metrics are definitely worth checking out.
Top Best Performance Metrics for Employee Evaluations
1. Work Quality
I personally think that work quality is the most important performance metric you should use when evaluating your employees. On the other hand, this is quite difficult to define and measure. Some team members will be engaged in their work, and they will perform better. This is when you should acknowledge their achievements and reward them accordingly. Remember that quality trumps quantity. Although meeting deadlines is essential, if the work has a lower quality, deadlines will take a back seat.
2. Employee Efficiency
Efficiency is very similar to productivity. All employees should be able to finish their tasks on time, meeting certain deadlines. They should be aware that time and resources are limited. Furthermore, they should know how to handle all these issues, to prioritize things and get them done as efficiently as possible. Discuss with those employees who seem to miss deadlines constantly. Try to teach them practical ways in which they can optimize their work. Efficiency is also connected to attendance. All workers should be in the office in time unless they deal with a serious issue that makes them arrive late.
3. Creativity Level
According to plenty of managers and business owners, creativity is one of the critical performance metrics one should take into consideration when evaluating an employee. Unfortunately, not many staff members think of this. They usually follow certain tasks and specifications that managers give to them. Instead, they should try to think outside the box and not be afraid of taking risks. Still, this should be a well-informed risk-taking process.
4. Generated Sales Revenue
Measuring an employee’s contribution to revenue is one of the most important performance metrics you should consider. This is a business-related number and your staff members should be accountable for it. Even the bonuses that employers usually add to the base salary are calculated as a reward from revenue-generated activities. Probably the most visible departments when it comes to generating revenues are sales, marketing, and account managers.
5. Responsiveness to Feedback
Any good employee knows how to properly take feedback, no matter if it is a positive or a constructive one. Moreover, they should have strong critical thinking skills. This way, they will know how to implement the received feedback in their daily work routine, in order to optimize their tasks. They need to find and apply a certain balanced approach. For example, a good employee shouldn’t blindly follow a superior’s feedback. On the other hand, workers shouldn’t make excuses or justifications when they make a mistake.
You should always keep an eye on your team, without being too pushy or ruling with an iron fist. Make sure to take into consideration all the above-presented performance metrics that will help you better understand the way your employees do their jobs. Be organized and firm yet flexible and open-minded.
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